KaraNessian Baby Gift Basket & Baby Shower Favors Dropship / Wholesale Program
Wholesale / Dropship Policies
Kara Nessian's Role - Kara Nessian will ship all 3 day select, 2nd day air and next day air orders received before 12 PM PST/ 3 PM EST the same day and all 3 day select, 2nd day air and next day air orders received after 12 PM PST/ 3 PM EST the next business day. All ground orders will ship within 24-48 business hours. Personalized items can take up to 5 business days to ship.Kara Nessian reserves the right to alter same day shipping cut-off during all holiday periods.
Kara Nessian's General Customer Service Policy - Kara Nessian will make every effort to ship each and every order within the shipping deadlines and to complete customer satisfaction. Kara Nessian will replace or refund the wholesale value of any gift not meeting the customer's satisfaction, deemed damaged or defective. Refunds or replacements are only offered if the original gift can be retrieved for inspection.(Assuming the claim is made within the 3 day grace period.) Kara Nessian guarantees all gifts they ship will have the general look and product assortment as the photos used to represent them. (Substitutions are allowed as long as the value is equal or greater the substituted product. We will do our best to substitute within the same "family" of products at all times.)
Termination - Either party may terminate the agreement at will by providing 30 days written notice to the other party by regular USPS mail or fax to the current address on record of their intent to cancel. All terms of this agreement will remain in full force and effect until the actual cancellation is received. Request of termination of this agreement by email is not acceptable notice and does not change the terms or term of this agreement. You may not cancel membership if you are still using our images. Membership may only be canceled once each and every one of our images have been removed from your web site. We reserve the right to terminate your membership at any time with written notice.
Payment - All orders will be charged to the credit card you supply. It is at all times your obligation to ensure Kara Nessian has the correct billing address in association with the credit card you have on file. Kara Nessian will attempt to charge any and all outstanding monies on a daily basis until all such monies are paid in full. Kara Nessia assumes no responsibility for NSF or bank fees associated with our attempts to collect money owed by charging your credit card more than one time. It is the sole obligation of the Kara Nessian client to provide valid and correct credit card information to pay for any and all orders placed. All outstanding amounts will incur a 10% interest fee until paid. Interest fees will be accrued monthly. If we need to send you to a collection agency to collect outstanding amounts due the collection agencies fee will be added to your invoice. We reserve the right to charge your credit card on a daily basis if necessary for any and all orders you have placed
Images - The images contained on the Kara Nessian web site will remain the sole property of Kara Nessian. We reserve all copy rights and authority over said images. You guarantee to not reproduce or copy these images in any printed format without written consent from Kara Nessian. You also guarantee to not misrepresent these images as creations of your own or use them to copy our designs and make the gifts yourself.
Claims - All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy Kara Nessian will make every effort to resolve the issue in a timely manner and to your customer's satisfaction. Credits and/or refunds will be at the sole discretion of Kara Nessian and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If your customer disposes of the gift before we can verify the damages/ discrepancy we will not issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.
Incorrect Address - All orders must be complete with the correct address, city, state and zip. Kara Nessian will not be responsible for a gift being mis-delivered or being delivered late when a bad address is supplied. We will ship to the address supplied on the order.
- A $12.50 Fee will be added to your bill on ground shipments and a $15.00 fee on air shipments when a bad address is supplied and the carrier needs to make an address correction or when a suite number / apartment number is not supplied. This fee may and will be incurred any time a zip code, city and state do not match.
- Claims or requests for refunds on gifts returned due to a bad address will not honored.
- Claims for late deliveries due to missing suite numbers / apartment numbers or incorrect information will not be honored.
Returns In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be added to the members bill and the member will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to Kara Nessian and any address correction fees.
Orders / Revenue Generated - In the event you need to make a change to an order you must contact us before 12:00 AM EST on the day the gift is scheduled to ship. If you contact us after the gift has been picked up by the carrier we will make every effort to make the correction with the carrier's assistance. Kara Nessian will not be held responsible for orders delivered late or lost due to a carrier's inability to make a correction.
Orders will be accepted in the following three methods
- On-line ordering using www.karanessian.com website order system. (PREFERRED METHOD)
- Via fax by faxing to 732-810-0386.
- Via e-mail by sending all order to: info [at] karanessian [dot] com
In the event you need to make a change to an order you must contact us before 12:30 AM EST on the day the gift is scheduled to ship. If you contact us after the gift has been picked up by the carrier we will make every effort to make the correction with the carrier's assistance. Kara Nessian will not be held responsible for orders delivered late or lost due to a carrier's inability to make a correction.
Bulk orders will be considered any order of more than 10 gifts shipping directly to the member's location. (This means the address on the membership application.) Shipping rates will be based on total combined weight. Kara Nessian reserves the right to alter the same day shipping cut off on bulk orders when they are being shipped directly to the member. All claims on bulk orders must be noted on the carriers paperwork and placed with Kara Nessian within 1 business day of being received.
Substitutions - Kara Nessian will make every effort to fill each order exactly as specified on the content listings. However in the event we are out of stock on any item, we reserve the right to make substitutions of equal or greater value without prior notice. No refunds or credits will be offered due to substitutions. If for any reason we will be out of an item for an extended period of time, Kara Nessian will notify members via email.
Fullfillment - Kara Nessian will make every effort to ship and fill all orders received. However if an order can not be filled Kara Nessian will notify the member within one business day. Additional credits will not be offered in the event we can not fill an order.
Participation - Kara Nessian reserves the right to refuse membership or revoke membership of any member at any time. In the event membership is revoked or denied the said member will have no legal right to use any images owned or created by Kara Nessian.
Responsibility - Kara Nessian is in no way responsible or liable in any way for your sites success the accuracy, or legality of it's content and operation. Further, you have independently evaluated the desirability of participating in our affiliate program and are not relying on any representation, guarantee or statement other than set forth in this agreement.
Right to Modify - Kara Nessian retains the right to modify this agreement at any time. Changes will not be retroactive. If any modification is unacceptable to you, your recourse will be termination of your participation in our dropship program. Continued participation will constitute acceptance of the modifications.
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Baby Gift Baskets
